**DO NOT CREATE AN EYE ON WATER ACCOUNT UNTIL YOUR METER IS INSTALLED AND PROCESSED – PLEASE ALLOW UP TO TWO (2) WEEKS FOR MABB TO PROCESS YOUR METER EXCHANGE**
INSTRUCTIONS TO ENROLL IN THE EyeOnWater APP
PLEASE ENSURE THE PHONE NUMBER MABB HAS ON FILE IS CURRENT.
MABB Staff will attempt to contact you when a leak is identified; however, if we will not be able to reach customers who do not update their phone number(s).
Conserving Water with EyeOnWater – Step-by-Step Instructions to Enroll in the App
- Locate the EyeOnWater® app in the App Store or Google Play and click to download.
a. NOTE: EyeOnWater is a free app and does not require payment. - Once the app has downloaded, click Sign Up to establish your EyeOnWater account (or Log In if you already have one). You will need this information to create an account:
a. Zip Code
b. Account Number or Access Code
c. Email Address and Password - Once you’ve entered the information, click Continue. A confirmation email will be sent to your inbox. Click the link to verify your email and start monitoring your consumption!
For more detailed sign-up instructions, visit our EyeOnWater Help website for assistance with the smartphone app and online portal.
What You Can Do With EyeOnWater
Detect Leaks – Watch for notifications of ongoing water usage that alert you of leaks in your home.
Monitor Current Usage – View your current water usage in a weekly view and comparison view to ensure your use is trending downward. You can also view your 30-day average.
View Usage History – Usage history is available in daily, weekly, monthly and yearly views with leak notifications indicated with a red dot so you can see when leaks began and how long they’ve been occurring.
Compare Year-Over-Year Usage – Users can easily access past data to compare their water consumption year-over-year and assure they are maintaining or reducing use to save on bills.
Receive Recommendations – EyeOnWater also provides recommendations based on your home to help you conserve water. Recommendations can include fixing present leaks, installing high-efficiency plumbing fixtures or repairing dripping faucets. Each of these seemingly minor adjustments can make a big difference in saving water and lowering water bills. Click on the recommendations you would like to complete to see how much these changes can save you.